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Call for tenders by NEA to manage 2 new Hawker Centres at Jurong West & Yishun

Singapore, 20 December 2016 – The National Environment Agency (NEA) will be inviting socially-conscious operators to tender for the management of two new hawker centres at Yishun and Jurong West on a not-for-profit basis. These two centres are expected to commence operations in August 2017 and September 2017 respectively.
 
In October 2011, the Government announced that 10 new hawker centres would be developed in public housing estates with an under-provision of eating options. In March 2015, it was announced that another 10 new hawker centres would be built by 2027.
 
To date, three new hawker centres at Bukit Panjang, Hougang and Tampines have been completed and have commenced operations. The development of 20 new hawker centres will bring about an additional 800 cooked food stalls.
 
The new hawker centre in Jurong West is located at Jurong West Street 61. When completed, it will have 34 cooked food stalls, 14 market stalls and around 480 seats. The new hawker centre in Yishun is located next to Yishun Park and will have 45 cooked food stalls and around 760 seats. These two new hawker centres will feature natural ventilation, child-friendly toilet facilities and family-friendly seating. They have built-in tray-return facilities.
 
Successful tenderers for the management of these two new hawker centres will be required to ensure availability of affordable meals for residents, maintain high standards of cleanliness and bring about vibrancy at the centres. They should also propose measures to achieve productivity at the hawker centres, promote graciousness among patrons, stallholders and cleaners, as well as implement food waste recycling.
 
call for tenders for nonprofit hawker centres
A typical air-conditioned foodcourt in Singapore
 
NEA has been exploring various alternative management models for hawker centres by engaging socially-conscious operators as managing agents. The experience of these operators in food and beverage operations, as well as property and lease management, can help improve the operational efficiency of hawker centres. They can also help enhance the dining experience at hawker centres while ensuring good quality and affordable food.  Apart from appointing managing agents for new centres,
 
NEA has also appointed NTUC Foodfare Co-operative Ltd (Foodfare), a socially-conscious operator, to manage as a pilot, the existing Bedok Interchange Hawker Centre (situated at Block 208B New Upper Changi Road) since 2014.  
 
NEA has observed that the pilot for the existing hawker centre has worked well, and will take the pilot further by appointing Foodfare to manage a bundle of five existing and two new hawker centres. Stallholders at Bedok Interchange Hawker Centre have given positive feedback about Foodfare’s management approaches, and appreciate its resourcefulness in addressing stallholders’ feedback. The centre today is vibrant and enjoys good business. Customers enjoy affordable food in a clean environment. NEA believes that the bundle approach would offer the operator economies of scale and greater flexibility to experiment with new ideas and operational processes to further improve the vibrancy and operational efficiency of the hawker centres.
 
Foodfare is a socially-conscious operator in Singapore with experience in operating new and existing hawker centres. Its expertise and experience in managing large-scale food establishments and operations can be tapped to deliver affordable food throughout the day and enhance the vibrancy of the hawker centres. This is in line with its social mission of providing value and quality cooked food in Singapore. For the five existing hawker centres, there will be no change to the way rentals are determined after Foodfare takes over the management of the centres. Subsidised stallholders will continue to pay subsidised rentals. Non-subsidised stallholders will continue to pay the prevailing market rental as assessed by professional valuers.
 
Foodfare will take over the management of the five existing hawker centres from 1 July 2017. It will take over the two new hawker centres upon their completion around mid-2017. NEA will work closely with Foodfare to ensure that the public continues to enjoy a wide variety of affordable food at their favourite hawker centres, in a clean and hygienic environment. It will also work closely with Foodfare to ensure a smooth transfer of the management of the existing hawker centres from NEA to Foodfare.
 

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